Orders are processed within 2–5 business days. Delivery typically takes 3–7 business days depending on your location.

Yes. Once your order ships, you'll receive a tracking number by email to follow its journey to you.

If your order hasn't entered production yet, contact us as soon as possible and we'll do our best to accommodate changes.

We accept returns within 14 days of delivery, provided the item is unused and in its original condition and packaging.

Reach out to us through our Contact page with your order number, and we'll guide you through the process.

Yes. If you'd like a different size or piece, we're happy to arrange an exchange once the original item is received.

Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.

We work exclusively with full-grain leather — the highest quality grade available, left unaltered by sanding or synthetic coating.

Because our leather is natural and untreated, slight variations in tone and texture are part of its character — no two hides are identical, which means no two pieces are either.

Yes. Every piece is cut, stitched, and finished by hand in our workshop — nothing is mass-produced.

Yes, and that's by design. Full-grain leather develops a rich patina with use — it darkens and softens beautifully the more you carry it.

Wipe gently with a soft, dry cloth. Avoid water, harsh chemicals, and direct heat.

A small amount of leather conditioner every few months helps keep it supple. Full details are in our Leather Care Guide on the Journal.

Let it air dry naturally away from direct heat or sunlight. Never use a hairdryer, as it can cause cracking.

Every piece is handcrafted in our workshop in Egypt.

Not yet — but it's something we're exploring for future collections. Follow our Journal to be the first to know.