Refund policy
Refund & Return Policy
Your satisfaction is our priority.
You may request a return or exchange within 14 days of receiving your order, provided that:
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The item is unused and in its original condition.
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All original packaging, tags, and accessories are included.
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The item has not been damaged due to misuse.
If the product has a manufacturing defect, NUR CUIR will cover the return or exchange shipping costs.
For all other return or exchange requests, shipping fees may apply.
Refunds will be processed after the returned product has been inspected and approved.
We accept returns within 14 days of delivery, provided the item is unused and in its original condition and packaging.
We offer hassle-free exchanges and returns! You can exchange your item for a different size or piece once the original item is received, or initiate a return with your order number. Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect. To start a return or exchange, please send us a direct message on our social media platforms or contact us via email.
For assistance, please contact: